a. We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, you may return eligible items within 14 days of receiving your order.

b. To initiate a return, please contact our customer service team at contact. We will provide you with instructions on how to proceed with the return.

c. Returned items must be in their original condition, unused, and with all original packaging and tags intact. We reserve the right to refuse returns that do not meet these criteria.

d. The customer is responsible for all return shipping costs unless the return is due to our error or a defective product. In such cases, we will provide a prepaid shipping label or arrange for a pickup.

e. Once we receive and inspect the returned item, we will process the refund within 14 day. The refund will be issued using the original payment method used for the purchase.

f. Please note that certain items, such as used or customized products, may be ineligible for return or may be subject to additional restrictions. This will be clearly indicated on the product page.